Powbet Casino Responsible Gambling

At Powbet we are committed to safer gambling and to helping customers play in a controlled, informed way. We believe player safety comes first, so we provide tools, guidance and support to help you manage your play and stay in control. This page explains the protections we offer, how to use them and where to get professional help if you need it.

Player protection principles

We promote responsible play by encouraging sensible limits, clear account controls and fast access to support. We aim to treat every customer fairly and to identify signs that further action may be needed. Where appropriate, we will intervene to protect players from harm and to prevent unauthorised access to accounts.

Activity-control tools

You can find a range of safer-gambling tools in your account settings. These controls let you customise how you play and include options to pause play, restrict features and request reviews of activity. We recommend checking these settings regularly and adjusting them to match your current comfort level.

Deposit limits

Customers can set daily, weekly or monthly deposit limits to manage spend. Limits can be increased or decreased via account settings, though increases may be subject to a short delay and additional verification. If you need help setting a limit, contact our support team.

Loss limits

Loss limits let you cap how much you can lose in a set period. These are available alongside deposit limits and are designed to reduce risk of overspend. If you repeatedly approach your limit, consider lowering it or taking a break from play.

Time limits and account breaks

You can set session reminders and daily time limits to control how long you play. We also offer temporary account breaks for customers who want a short pause from activity. Use these tools if you find play is taking more time than intended.

Self-exclusion

If you need to stop playing for a longer period you can self-exclude from your account. Self-exclusion options include set periods or indefinite exclusion. You can also register with national schemes such as GAMSTOP for UK-wide exclusion options. To self-exclude, use your account settings or contact support.

Signs of problematic behaviour

Warning signs include chasing losses, increasing stakes, borrowing money to play, neglecting work or family for play, and trouble stopping. If you recognise these signs in yourself or someone close to you, act promptly and use the tools available to you.

Practical tips for staying in control

Set realistic deposit and time limits, only gamble with money you can afford to lose, avoid gambling when stressed or tired, and stick to preset limits. Take regular breaks and review your activity history to spot trends. Sharing concerns with a friend can also help keep you accountable.

Professional help and support organisations

If you need further support, speak to a healthcare professional or contact specialist organisations such as GamCare, GambleAware or Gamblers Anonymous. For UK customers you can also register with GAMSTOP. For help from our team, contact us through your account or at [email protected]. We will treat enquiries confidentially and respond with appropriate guidance and next steps.

Contacting us

If you want assistance setting limits, requesting a self-exclusion or discussing account activity, contact our support team via your account or email [email protected]. At Pow Bet we take safer gambling seriously and are here to help you stay in control.